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Contacting Apple

Does anyone know how to contact Apple by email because I am finding it particularly frustrating that I am unable to get email responses from Apple support?

It seems incredible to me that a technically advanced company insists on me using the old-fashioned telephone - my least favourite form of communication. When I sent an email to Apple support, I received an automated reply that made it quite clear that I was not going to get a response unless I phoned them and that they would charge me for the privilege after my warranty runs out.

I have also given Apple feedback via their website several times and have never had any kind of response from them. Although I like Apple hardware very much, they are going to have to improve their customer communication if I am going to be a long term customer with them.

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20 February 2014

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The tribe with no concept of time

The Amondawa people who live in the Amazonian rainforests have no watches or calendars and live their lives to natural patterns. They have no age and mark the transition from childhood to adulthood to old age by changing their name

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3 February 2014

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Thousands of children ?not ready for school?

Up to half of five-year-olds are not ready for school as working parents increasingly abandon traditional games, nursery rhymes, bedtime stories and lullabies, according to Sally Goddard Blythe, a child development expert

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3 February 2014

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New Resource: Business Jargon Generator

Blackberry application 1. Free to Gold Membership subscribers

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3 February 2014

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5000 OU fees

The Open University has announced tuition fees of 5,000 per year for the equivalent of a full-time place for students in England from next year.

The majority of universities will charge 9000 for some or all courses.

More than two-thirds of the Open University?s students are studying part-time - and the university will be expecting to benefit from the introduction of loans for part-time students.

For a typical part-time Open University student, studying at the level of half of full-time, the fees will be 2,500 per year.

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3 February 2014

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Intellectual property reforms

The Government has announced plans to support economic growth by modernising UK intellectual property laws. Ministers have accepted the recommendations made in an independent review which estimate a potential benefit to the UK economy of up to 7.9 billion.

Among the recommendations that have been accepted are:

- The UK should have a Digital Copyright Exchange; a digital market place where licences in copyright content can be readily bought and sold.

- Copyright exceptions covering limited private copying should be introduced to realise growth opportunities. Thousands of people copy legitimately purchased content, such as a CD to a computer or portable device such as an IPod, assuming it is legal. This move will bring copyright law into line with the real world, and with consumers? reasonable expectations.

- Copyright exceptions to allow parody should also be introduced to benefit UK production companies and make it legal for performing artists, such as comedians, to parody someone else?s work without seeking permission from the copyright holder. It would enable UK production companies to create programmes that could play to their creative strengths, and create a range of content for broadcasters.

- The introduction of an exception to copyright for search and analysis techniques known as text and data mining. Currently research scientists such as medical researchers are being hampered from working on data because it is illegal under copyright law to do this without permission of copyright owners.

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3 February 2014

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More intellectual property crime convictions

More people than ever before are being successfully prosecuted for committing intellectual property crime in the UK according to a new report published today.

Intellectual Property (IP) crime is the counterfeiting of trade marked goods such as clothes and the piracy of copyrighted material such as CDs and DVDs. The annual IP report, published by the IP Crime Group, reveals the actions that are being taken by the Intellectual Property Office (IPO) and partner agencies to fight those breaking the law.

The report highlights that 75 per cent of all criminal copyright cases end in a positive conviction. It also reveals that 80 per cent of all IP crime cases result in guilty plea prosecutions against the defendants.

The report shows an increase in the sale and distribution of counterfeit and pirated goods over the internet and auction websites during the last 12 months, while there has been a fall in IP crime at sites such as outdoor markets, although that still remains a problem area.

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3 February 2014

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This week?s events

Sunday 4 September - Moon?s 1st Quarter 17:39 UT; Fathers? Day AU, NZ

Monday 5 September - Labor Day US, CDN

Sunday 11 September - 9/11 Remembrance Day

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3 February 2014

849   


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